SMS/Text & Email Messaging Terms of Service
By opting in to receive SMS/text messages and email communications from Vortex Express Car Wash ("Company," "we," "us," or "our"), you agree to these Terms and Conditions. Please read them carefully before providing your consent to receive messages.
Our SMS and email messaging service provides:
By providing your mobile phone number and/or email address and agreeing to receive messages, you expressly consent to receive recurring automated SMS/MMS messages and emails from Vortex Express Car Wash at the phone number and email address you provided. Your consent is not a condition of any purchase.
Message Frequency: Message frequency varies. You may receive up to 10 messages per month depending on your interaction with our services and the programs you have opted into.
Our services and messaging programs are intended for individuals who are at least 18 years of age. By opting in to receive messages and using our services, you confirm that you are at least 18 years old. We do not knowingly collect information from or send messages to individuals under 18. If we learn that we have collected personal information from someone under 18, we will promptly delete that information.
Message and data rates may apply. Your carrier's standard messaging rates will apply to all text messages sent and received. Please contact your wireless carrier for details about your messaging plan.
You can opt out of receiving messages at any time by using any of the following methods:
After you reply STOP, you will receive a single confirmation message and then no further messages will be sent. You will not receive any additional messages from us unless you opt in again. The confirmation you receive will read:
“Vortex Express Car Wash: You are unsubscribed and will receive no further messages. Reply HELP for help.”
For help or more information about our messaging programs:
When you reply HELP, you will receive a message with our contact information:
“Vortex Express Car Wash: For help, call (757) 809-0884 or email contact@vortexexpresscarwash.com. Msg&data rates may apply. Reply STOP to cancel.”
Customer Care Hours:
Monday - Sunday: 8am - 8pm EST
Open daily, weather permitting
Our SMS service is supported by major U.S. carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, and other carriers. Carrier service may not be available in all areas.
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information, including your mobile phone number and email address.
We do not guarantee that messages will be delivered. Delivery is subject to effective transmission from your network operator. Messages may be delayed or undelivered for various reasons including network issues, device compatibility, or carrier restrictions.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting. Your continued participation in our messaging programs constitutes acceptance of any changes.
If you have questions about these Terms and Conditions, please contact us:
Vortex Express Car Wash
150 Jonathans Way, Suffolk, VA 23434
Email: contact@vortexexpresscarwash.com
Website: vortex-car-wash.vercel.app
Last Updated: June 22, 2026